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Saptarshi Chakma
Assistant Professor
Management
RANGAMATI SCIENCE AND TECHNOLOGY UNIVERSITY

Email: saptarshi@rmstu.ac.bd

Personal Mobile No: +8801734437202


Education
MBA
2004-2005

Human Resource Management

University of Chittagong

BBA
2008-2009

Management

University of Chittagong

Professional Experience
Chairman
01 Nov, 2018 - 31 Oct, 2021

Department of Management, Rangamati Science and Technology University

House Tutor
16 May, 2016 - 15 May, 2019

Female Hall, Rangamati Science and Technology University

Controller of Examinations
20 Oct, 2022 - Present

Rangamati Science and Technology University

Areas of Interest

Management

Publications

Growth of Tourism and Hospitality Industry: Impact on Environment and Demographic Trend of Chittagong Hill Tracts

Saptarshi Chakma, Gourab Chakma, Neingmraching Chowdhury Nani

Asian Journal of Economics, Business and Accounting, 12(4), 2019

"Analyzing Key Factors Influencing Coffee House Revenue: A Predictive Modeling Approach"

Saptarshi Chakma

Abstract Nowadays, understanding and predicting revenue trends is highly competitive, in the food and beverage industry. It can be difficult to determine which aspects of everyday operations have the most impact on income, especially for coffee shops. Transactional and behavioral data are readily available, but numerous small businesses lack the data-driven models necessary to convert these insights into predictions that can be put into action. By using linear regression techniques to forecast daily income based on important business parameters, this study seeks to close the gaps. In order to investigate feature distributions and correlations, exploratory data analysis performed including statistical summaries, box plots, and scatter plots with regression lines. A correlation study determines the most important parameters and are “Number of Customers Per Day”, “Average Order Value”, and “Marketing Spend Per Day”. Secondary elements like location foot traffic, the number of employees and operating hours come after this. A linear regression model is trained using these characteristics, yielding an R2 score of 0.89, a Mean Absolute Error (MAE) of 244.13. The model’s efficacy is validated by comparing actual and projected revenue. This method provides a useful foundation for forecasting revenues and making well-informed decisions in small-scale retail businesses, such as coffee shops. Keywords Revenue, Data Analysis, Linear Regression, Business, Coffee House

Statistical Insights and Exploratory Data Analysis for E-commerce Sales Data: A Collaborative Filtering and Recency-Based Recommendation System

Saptarshi Chakma, Gourab Chakma and Rishita Chakma

Abstract: Nowadays, recommendation systems are crucial in e-commerce. They deliver timely and relevant product suggestions to users. A well-crafted recommendation system can increase sales and create value for both buyers and sellers. In this research, we examine a large dataset containing sales data, product information, and customer contacts to gather statistical insights. We then introduce a collaborative filtering approach enhanced with data based on recency. Exploratory data analysis (EDA) techniques help identify relationships among variables, using key statistical tools and measures. To better understand consumer behavior, we generate grouped statistics such as purchasing trends by product category and customer age. The results of this research support the development of a collaborative filtering recommendation engine that incorporates recency weighting to improve product suggestions for online retail platforms.

Inclusive Leadership: A Catalyst for Organizational Growth and Performance

Saptarshi Chakma*, Gourab Chakma

Abstract Inclusive leadership involves actively fostering an environment where every employee feels valued and integral to the organization’s targets. This study aims to illustrate the positive impact of inclusive leadership practices on generating enhanced organizational performance, fostering a positive organizational culture, and improving employee engagement and job satisfaction. By quantitatively examining the impact of inclusive leadership, the study provides actionable insights for organizations pursuing sustainable growth. A survey was conducted using a five-point Likert scale to evaluate leadership inclusiveness and its related outcomes. Using data from 100 employees, a Structural Equation Model (SEM) was developed and analyzed with SmartPLS 4 to examine the relationships between inclusive leadership and organizational outcomes. The study shows that inclusive leadership significantly boosts organizational performance by positively impacting key areas like organizational culture, employee engagement, and job satisfaction. The findings highlight that effective inclusive leadership not only improves individual employee experiences but also contributes to overall organizational success. Based on these findings, organizations are advised to invest in inclusive leadership development programs and implement practices that ensure fair opportunities for all employees. Keywords Inclusive Leadership (IL), Organizational Culture (OC), Employee Engagement (EE), Job Satisfaction (JS), Organizational Performance (OP), PLS-SEM